The ARO Organization is one of the agencies responsible for promoting standardization, certification, metrology and quality management in Colombia and other Latin American countries. This organization has projected its development plan to 2025. As part of this, the need to generate a structural model that allows an efficient and satisfactory response to the requirements of the national and international market has been considered. Indeed, within its strategic plan, it establishes the relevance of doing some change in the organizational structure, in order to align it to its strategy, which seeks to centralize the production of services and focus its organizational development plan on the generation of a true cultural transformation. It is expected that this initiative, which is intended to contribute directly to the proposal presented here, can implement a comprehensive portfolio sectorized in ten basic areas, namely: 1) health, 2) agri-food, 3) construction and real estate, 4) logistics and transportation, 5) education, 6) public administration, 7) manufacturing and industrial sector, 8) energy, oil and gas, 9) tourism and gastronomy and 10) other services. The foregoing, in order to generate competitiveness in the market, increase revenues, stimulate the sustainability of the company in the long term and generate trust, as well as benefit the employees, customers, beneficiaries and the community in general.
