Propuesta de cambio para los proyectos de la vicepresidencia de empresas de telefónica desde la teoría de restricciones (TOC) Thesis

short description

  • Undergraduate thesis

Thesis author

  • Peña García, Iván Alejandro


  • Telefonica is a company which offers telecommunication services for natural and legal persons in Colombia since 2003. The services provided for legal persons are implemented as projects, which are executed by the Vice-Presidency of Companies.With the aim of suggesting changes for the projects of this Vice-Presidency, this practical application project uses the Theory of Constraints (TOC), proposed by Dr. Eliyahu Goldratt, in relation with the management of projects.In the application of the TOC we used many tools such as conflict resolution clouds, negative branches and current and future reality trees.The results of this process include the constraints faced by this Vice-Presidency, change proposals and many recommendations for the management and execution of projects, all of these based in the TOC.

publication date

  • 2016-12-14


  • Critical Chain
  • Project Management
  • Theory of Constraints

Document Id

  • 37591351-9abe-47d5-bbe4-fc78abe4cab3