Resumen
- Logistics operators face the dilemma about how to increase the efficiency of logistics networks in high demand volatility environments, reaching the best possible cost, especially in distribution centers in the supply chain which significantly absorbs capital of the organizations. This work is based on a Colombian logistic operator. The article approaches the contrast of scenarios for the development of infrastructures at the level of heights and lease contract time of the warehouse from a dynamic perspective using systems dynamics modelling, as a support tool for financial and contractual decisions as well as for the allocation of resources as collaborators and logistics equipment which, by integrating market variability, provides a strategic vision in different planning horizons for the evaluation of performance measures, depending on the use of resources, demand served, lower operating costs and growth in financial results.