TIC y productividad en las industrias de servicios en Colombia Academic Article

abstract

  • This paper analyzes the determinants of labor productivity in the services firms of Colombia. In particular, we examine the relation between information and communication technologies -ICT- (in terms of investment and use) and productivity. The study finds that ICT investment and use jointly increase labor productivity in about 18% on average. The empirical evidence supports the hypothesis that ICT technological resources (both in equipment investment and ICT use), together with non-ICT capital, training, and the proportion of foreign capital and permanent workers are the main determinants of productivity increase in the Colombian services firms.

publication date

  • 2012-12-1

edition

  • 77

keywords

  • Business
  • Colombia
  • Determinant
  • Empirical Evidence
  • Equipment Investment
  • Evidence
  • Foreign Capital
  • Foreign capital
  • Industry
  • Information and Communication Technology
  • Labour Productivity
  • Productivity
  • Proportion
  • Resources
  • Service Firms
  • Service Industries
  • Training
  • Workers
  • communication technology
  • determinants
  • evidence
  • firm
  • increase in productivity
  • industry
  • information technology
  • labor productivity
  • productivity
  • resources
  • worker

number of pages

  • 26

start page

  • 163

end page

  • 188