El Ping-Pong del transporte en Colombia Thesis

short description

  • Master's thesis

Thesis author

  • Meza Cortés, Juliana
  • Quimbayo Buitrago, Martha Jaderlyn

external tutor

  • López Castro, Yira Nohelia
  • Pájaro Moreno, Nicolás

abstract

  • The provision of transportation services through technological platforms may generate abuses against its users, due to the lack of regulation that we currently have in Colombia. This article seeks to identify whether or not there are abusive clauses that affect the user within the contracts for the provision of transportation services provided through platforms, and whether their analysis is within the competence of the Superintendence of Industry and Commerce. This is achieved through the study of the terms and conditions of five of the platforms used in the country and it is concluded that there are indeed abusive clauses in the conclusion of this type of contracts and that they clearly constitute a relationship that should be subject to a judicious study by the Superintendence, in order to comply with its purpose of protecting the consumer.

publication date

  • January 11, 2024 7:58 PM

keywords

  • Consumers
  • Platforms
  • Superintendence of Industry and Commerce
  • Superintendence of Transportation
  • Terms and Conditions
  • Transport Service
  • Unfair Terms

Document Id

  • 60b03564-6afc-44b6-b42f-c9eb41188d64